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Frequently Asked Questions
What's included in my holiday booking?
When you book your Partington’s break, you will also have full access to our facilities for each member of your party. This includes our Club Complex, Swimming Pools, Arcades and Food Outlets.
Bedding will also be included with ‘Gold Standard’ Holiday Homes, The Holiday Cottage at Black Beck, all Holiday Lodges and the Holiday Apartments at Newton Hall. If you would like to add a bedding pack to your holiday booking please notify us at the time of booking, there will be an extra charge for this additional extra. Towel packs are also an additional extra across our Fylde Coast Holiday Parks. If you have any questions regarding your holiday booking or would like to book any extras please contact us on 01253 879911.
Do you accept bookings from all male/ female parties?
Our Holiday Parks primarily cater for couples and family holidays, bookings for all male/female parties of three or more can only be accepted via prior arrangement. We suggest that you call 01253 879911 with information of how many are in your party and their ages to see if there is availability for your holiday. You will need to inform us of any changes to the booking immediately as we reserve the right to refuse entry if the booking details do not match the party arriving on Park.
Do you accept touring caravans and motor homes?
We offer quality touring facilities at Windy Harbour (Little Singleton), Black Beck (Bouth) and Tarn House (Skipton).
Black Beck and Tarn House also offer season touring pitches. We suggest that you call 01253 879911 for more information including season length and annual site fees.
Do you accept tents?
We regret that we cannot accommodate tents on any of our Holiday Parks.
Can I bring my dog to the Holiday Park?
We offer pet-friendly accommodation at Black Beck (Bouth), Windy Harbour (Little Singleton), Broadwater (Fleetwood), Newton Hall (Staining) and Tarn House (Skipton).
Pet-friendly holiday accommodation must be pre-booked subject to availability and terms & conditions will apply.
Is it possible to book a two-night holiday at any of the Parks?
Two-night breaks may be available at selected times throughout the season in the Holiday Apartments at Newton Hall and Static Holiday Accommodation. Please call 01253 879911 for the latest information and availability.
Can I bring a disposable BBQ onto the Park?
The use of disposable BBQs is not permitted on Park, due to health & safety risks. BBQs must reach British standards and be fitted with legs.
We do have a shop at each of our Parks, providing a variety of food and products to make meal times more convenient for you whilst on holiday with us.
Can I bring my commercial van onto the Park?
Each holiday booking includes one car, if you would like to bring an additional car this will be charged for an extra to your holiday booking.
Boats, trailers, and commercial vehicles are NOT permitted on the Parks without written permission of the Park Manager.
We do not allow commercial vehicles to tow touring caravans on our Parks.
What happens if I need to cancel my holiday?
We understand that difficult circumstances can arise at any time, if you would like to cancel your Holiday please call us directly on 01253 879911. We do have a cancelation policy in place, you can find our cancelation policy in our terms and conditions attached to your booking confirmation and on our website
What is a Security Agreement?
The Partington’s Holidaymaker app is the perfect companion for your upcoming Partington’s Holiday.
Partington’s Holiday Parks now take security agreements from all of our customers, and this means that you will have to make a pre-authorised payment before your arrive to park. The pre-authorised amount depends on the type of accommodation in which they have booked (please see below). *Please note the pre-authorisation payment will only be claimed if any of the measures below apply to your booking
- £250.00 – Black Beck Watchman’s cottage.
- £100.00 – Gold hire fleet, Windy Harbour Riverside lodge, Black Beck lodges, Tarn House Dale View Lodge, Black Beck Saltpetre cottage, Newton Hall apartments and the Tarn House Butterfly House.
- £50.00 – Bronze hire fleet, silver hire fleet and Luxury camping pod.
The below shows the reasons for which Partington’s Holiday Parks will process a charge to a customer.
Stolen items – Appliances, furniture, bedding, towels, TV, and DVD player (not if the odd cup or glass is missing).
Damaged items – TV, fixtures, and fittings, smashed mirrors, the accommodation., broken windows or doors. If items are reported during their stay this will be evaluated at the time to see if accidental.
Cleanliness – If an accommodation is left in a state that will require additional cleaning and we would not be able to let that accommodation again that day.
Behaviour – Partington’s Holiday Parks operates a zero-tolerance approach to any discriminating, threatening or intimidating behaviour and acts of violence. Under any of these circumstances Partington’s Holiday Parks has the right to terminate your occupation of your holiday accommodation if in the opinion of the Park Manager the above guidelines have been breached.
