Supervisor

Role: Supervisor

Location: Walterz Entertainment Centre

Hours: Likely to be 35 hours per week, Tuesdays, Wednesday days, Friday nights and Saturday nights.

Salary: £13.89 per hour

Role overview

• Ensure the accuracy of the bar floats
• To dispense and serve food and drinks as required
• Ensure excellent front of house service, allocating and supporting team members for efficiency
• Opening and locking up, ensuring closure at the correct times and end of day tasks are complete and documented
• Motivate the team to upsell products, packages and events
• To address any customer complaints in a timely and professional manner

Benefits include:

· Birthday Treat – Additional day annual leave

· Wellness programmes

· Team Member awards

· Loyalty leave

· Bonus schemes

· One in six weekends without rostered shifts (if applicable) / where possible

· Ongoing training and development

· Refer a friend and Great Ideas schemes

· Team events

· Use of leisure facilities across the Parks

· Discounted food

· Employee discount off holidays with the Partington Group

· Employee discount at Walterz Entertainment Hub

· Employee discount – Local Attractions Discount Scheme

· Pension scheme

· Uniform provided

Requirements:

• Proven experience as a Bar Supervisor within the hospitality / entertainment / food and beverage industry.
• Tech confident and able to assist with online bookings and game setup/ malfunctions. Additional training will be provided.
• Able to produce right to work documentation (e.g. passport or birth certificate & NI document)
• Strong communication skills, both verbal and written, to liaise with team members and guests effectively.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Be aged 18 or over in order to sell alcohol