With our Holiday Parks now open to holiday makers from the 13th July we thought it was the perfect time to update you on what to expect when you arrive: these guidelines are in place to comply with Government guidance and for the overall health and safety of our teams and guests.
Please come to Reception to check in – only one member of the holiday group only, Our Reception areas are operating on a strict one in one out (two people at Windy Harbour) and we ask that you observe this. There will be hand sanitising stations and our teams will be wearing appropriate PPE.
You will be given all details for your stay and directions to your Holiday Home or touring pitch.
On arrival at your Holiday Home you will find the lock sealed to show that it has been deep cleaned ready for your arrival. All bedding (booked or included) will be in sealed bags.
Touring facilities are open, and we ask that you adhere to the Government guidelines. To minimise touch points the exterior door locks which normally require a key deposit have been removed.
Our facilities are all open (except for our Leisure Clubs) and are operating with reduced capacity to facilitate social distancing and follow Government guidelines. Individual facilities will be displaying opening times. Please note that it is a condition of our opening that we cannot have live entertainment, including children’s entertainment but as soon as this changes we will be introducing it.
Where possible use contactless payments.
Facecoverings are NOT compulsory but are advisable. Our team members will be wearing the appropriate PPE, including facecoverings.
There will be no facility for early check in or late check out as we need extra time to clean the Holiday Homes.
On check out please return to Reception with only one member of your party entering the building.
Our teams have been working hard to ensure that your stay is an enjoyable and safe one. We hope you have a wonderful time.